If you must void after the window, which party should you contact to complete the void?

If you must void after the window, which party should you contact to complete the void?

• A. The validating ARC participating carrier
• B. The IAR help desk
• C. The issuing carrier
• D. The travel agent's supervisor

Answer: (A)

When a void is required after the allowed window, the action must be completed by the party that validated the ticket in ARC—the validating ARC participating carrier. That carrier has the authority and access to adjust the ticket’s status in ARC and to finalize the void in the system, ensuring the records and accounting reflect the change. Other options aren’t equipped to execute the void in ARC: the IAR help desk provides system support, not carrier-initiated void processing; the issuing carrier may not have the validating role for the ticket; and a travel agent’s supervisor doesn’t have the authority to complete ARC voids.

When a void is required after the allowed window, the action must be completed by the party that validated the ticket in ARC—the validating ARC participating carrier. That carrier has the authority and access to adjust the ticket’s status in ARC and to finalize the void in the system, ensuring the records and accounting reflect the change. Other options aren’t equipped to execute the void in ARC: the IAR help desk provides system support, not carrier-initiated void processing; the issuing carrier may not have the validating role for the ticket; and a travel agent’s supervisor doesn’t have the authority to complete ARC voids.