To create an IAR BOS file for multiple ARC numbers, what should the agent create?

To create an IAR BOS file for multiple ARC numbers, what should the agent create?

• A. A single IAR BOS Detail File for each ARC number.
• B. An IAR BOS Summary File using a Reporting Table.
• C. A combined ticket file.
• D. A master IAR BOS Export file.

Answer: (B)

To handle multiple ARC numbers in an IAR BOS export, create an IAR BOS Summary File using a Reporting Table. The Summary File is designed to consolidate data from several ARC numbers into one file, with the Reporting Table defining the fields and how the data is aggregated across those ARCs (and the chosen date range). This approach provides a single, consistent file for multi-ARC reporting and avoids producing multiple per-ARC detail files. A per-ARC detail file would generate multiple files rather than a single consolidated one, and the other options don’t align with the BOS workflow for multi-ARC scenarios.

To handle multiple ARC numbers in an IAR BOS export, create an IAR BOS Summary File using a Reporting Table. The Summary File is designed to consolidate data from several ARC numbers into one file, with the Reporting Table defining the fields and how the data is aggregated across those ARCs (and the chosen date range). This approach provides a single, consistent file for multi-ARC reporting and avoids producing multiple per-ARC detail files. A per-ARC detail file would generate multiple files rather than a single consolidated one, and the other options don’t align with the BOS workflow for multi-ARC scenarios.