What defines the residual value of a ticket transaction?

What defines the residual value of a ticket transaction?

• A. The value of the old ARC traffic document.
• B. The difference between a new ARC traffic document and an old ARC traffic document; the amount of the new document is less than the old document.
• C. The sum of the values of both ARC traffic documents.
• D. The difference between the new and old documents, with the old greater.

Answer: (B)

Residual value is the leftover amount from the original traffic document after a reissue when the new document is issued for a lower value. You find it by subtracting the value of the new ARC traffic document from the value of the old ARC traffic document. Since the old value is greater, the result is a positive residual that can be used toward future travel or credited according to policy. This is why describing it as the difference between the old and new document values, with the old greater, is correct. The full old value, the sum of both documents, or the subtraction in the opposite order do not capture the leftover amount that remains after the lower-valued new document is issued.

Residual value is the leftover amount from the original traffic document after a reissue when the new document is issued for a lower value. You find it by subtracting the value of the new ARC traffic document from the value of the old ARC traffic document. Since the old value is greater, the result is a positive residual that can be used toward future travel or credited according to policy. This is why describing it as the difference between the old and new document values, with the old greater, is correct. The full old value, the sum of both documents, or the subtraction in the opposite order do not capture the leftover amount that remains after the lower-valued new document is issued.