When may an ARC accredited agency refuse to accept a certain credit card brand as payment for a document?

When may an ARC accredited agency refuse to accept a certain credit card brand as payment for a document?

• A. When the card is expired.
• B. When the ARC participating carrier does not accept the credit card brand.
• C. When the client insists on a brand not supported by the agency.
• D. When the document is prepaid.

Answer: (B)

The payment option you can use is limited by what the ARC participating carrier for that document accepts. If the carrier involved does not accept a particular credit card brand, the agency must not process that brand for payment on that document. In that case, the agency would use a brand the carrier does accept or another allowed payment method. Expired cards, client preference, or prepaid status are separate situations and do not override the carrier’s brand acceptance policy.

The payment option you can use is limited by what the ARC participating carrier for that document accepts. If the carrier involved does not accept a particular credit card brand, the agency must not process that brand for payment on that document. In that case, the agency would use a brand the carrier does accept or another allowed payment method. Expired cards, client preference, or prepaid status are separate situations and do not override the carrier’s brand acceptance policy.